Scroll down and select Show advanced settings….Close your browser and restart Internet Explorer.Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2.From the menu bar, click Tools > Internet Options > Advanced tab.If you are running an older browser, you need to enable the browser’s TLS 1.1 and/or TLS 1.2 protocols to help with page viewing.įor security, it is always recommended to upgrade your operating system and browser to be inline with industry standards.įor instructions on how to enable these protocols in your older browsers, check the list below: How to enable TLS protocols on older browsers This is especially true for supporters who may still be using Desktop Internet Explorer versions 8, 9, or 10. Some of your supporters might still be running older operating systems and browsers, and if they have not enabled TLS v1.1 and TLS v1.2 under their browser’s settings screen, then Engaging Networks pages will fail to load for them. If you are an organisation that has third party providers connecting to Engaging Networks, through APIs, you should confirm that these providers are TLS 1.1 and TLS 1.2 ready. Modern browsers now use the latter methods for processing.Īs a day to day user of Engaging Networks, using a modern browser, and (if relevant) as an organisation processing payments on behalf of your supporters, you will see no change after the 1 June 2018 update. TLS 1.0 has already been superseded by TLS 1.1 and TLS 1.2. Please note that no downtime will be required for the update. As of 30 June 2018, the Payment Card Industry (PCI) requires all data processors to withdraw support for the encryption method Transport Layer Security (TLS) version 1.0, as it is no longer regarded as strong ‘cryptography.’Įngaging Networks will disable TLS 1.0 on 1st June 2018 at 1 pm EDT / 6pm BST. The encryption protocol deploys whenever a web browser or application transmits data over a network. TLS, short for Transport Layer Security, is an encryption protocol that protects data in transit from one server to another.
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